TechOps Engineer (With good Linux,Cloud and Scripting Exp)
Posted: Fri Jul 15, 2016 12:07 pmJob Description:
24×7 Monitoring of heterogeneous production, staging environments
Troubleshoot and resolve network, server and software problems
Maintain uptime/availability of servers and services per SLAs
Install/patch OS and web applications tools
Build and deploy web applications to staging/production environments
Create and maintain Runbook, technical and operational documents
Provide technical support to clients and endusers
Conduct root cause analysis and initiate and/or recommend corrective actions
Coordinate/attend client and internal technical meetings
Identify and implement process improvements to enhance quality and timeliness of deliverables
Develop system to provide timely reports for management that include operational and performance metrics and customer satisfaction levels
Role:
2-4 years related work experience in IT operations or services
Self starter with high motivation, leadership skills and start-up culture
In-depth knowledge of Linux OS
In-depth knowledge of hosting and cloud infrastructure and service models – IaaS, PaaS, SaaS
Good knowledge of network and database concepts
Good knowledge of information security standards, data protection and compliances
Good knowledge of managed services, service delivery, SLAs, customer satisfaction
Industry certifications such as RHEL, ITIL v3.0
Skills Required :
Linux;Cloud;Scripting
Department :
Technical
Years Of Exp.:
1 to 8 Years
Location :
Infopark, Cochin, Kerala, India
Open Positions :
5
24×7 Monitoring of heterogeneous production, staging environments
Troubleshoot and resolve network, server and software problems
Maintain uptime/availability of servers and services per SLAs
Install/patch OS and web applications tools
Build and deploy web applications to staging/production environments
Create and maintain Runbook, technical and operational documents
Provide technical support to clients and endusers
Conduct root cause analysis and initiate and/or recommend corrective actions
Coordinate/attend client and internal technical meetings
Identify and implement process improvements to enhance quality and timeliness of deliverables
Develop system to provide timely reports for management that include operational and performance metrics and customer satisfaction levels
Role:
2-4 years related work experience in IT operations or services
Self starter with high motivation, leadership skills and start-up culture
In-depth knowledge of Linux OS
In-depth knowledge of hosting and cloud infrastructure and service models – IaaS, PaaS, SaaS
Good knowledge of network and database concepts
Good knowledge of information security standards, data protection and compliances
Good knowledge of managed services, service delivery, SLAs, customer satisfaction
Industry certifications such as RHEL, ITIL v3.0
Skills Required :
Linux;Cloud;Scripting
Department :
Technical
Years Of Exp.:
1 to 8 Years
Location :
Infopark, Cochin, Kerala, India
Open Positions :
5